Effective Date: 10 July 2026
These Terms and Conditions govern all quotations, bookings, filming services, drone operations, photography, videography, editing services and the supply of digital media provided by Steel City Drone Pilot ("the Company", "we", "our" or "us") to any client ("the Client", "you" or "your").
By accepting a quotation, paying a booking fee, instructing us to commence work or otherwise engaging our services, you agree to be bound by these Terms and Conditions.
For the purposes of these Terms:
Booking means any confirmed appointment for filming, photography, editing or related production services.
Deliverables means the final edited video(s), photographs or other media specifically identified within the quotation.
Project means all work undertaken by Steel City Drone Pilot.
RAW Footage means all original, unedited camera files recorded during production.
Project Files include editing timelines, Adobe Premiere Pro projects, DaVinci Resolve projects, After Effects files, graphics, LUTs, templates, motion graphics, audio projects and any internal working materials.
2.1 All quotations remain valid for 30 calendar days unless otherwise stated.
2.2 A quotation does not constitute a confirmed booking.
2.3 Prices may change after the quotation expiry date.
2.4 Any work requested outside the agreed scope shall constitute additional work and will be charged separately.
3.1 A booking is confirmed only when:
3.2 We reserve the right to decline any booking without providing a reason.
4.1 Unless otherwise agreed in writing, a non-refundable booking fee of 50% of the total quoted price is required to secure filming dates.
4.2 No filming dates will be reserved until cleared funds have been received.
4.3 The booking fee forms part of the total contract value and is not an additional charge.
4.4 The booking fee is non-refundable except where Steel City Drone Pilot cancels the booking for reasons unrelated to force majeure or safety.
5.1 Unless otherwise agreed:
5.2 Final edited files shall not be released until payment has been received in full.
5.3 We reserve the right to withhold previews, downloads, online galleries and delivery links until all invoices have been settled.
5.4 Acceptance of delayed payment on one occasion does not waive our rights for future projects.
6.1 Overdue commercial invoices may incur statutory interest together with compensation and recovery costs where permitted by the Late Payment of Commercial Debts (Interest) Act 1998.
6.2 We reserve the right to suspend all work while invoices remain overdue.
6.3 Delivery deadlines shall automatically extend by the period during which payment remains outstanding.
6.4 Any licence granted to the Client is automatically suspended while payment remains outstanding.
The following may incur additional fees:
The Client agrees to:
Steel City Drone Pilot shall not be responsible for delays resulting from the Client's failure to fulfil these responsibilities.
We shall not be liable for delays caused by:
Any affected delivery dates shall automatically be extended accordingly.
10.1 All cancellations must be made in writing.
10.2 The booking fee remains non-refundable.
10.3 Where cancellation occurs:
10.4 Where filming has commenced, all completed work shall be chargeable regardless of whether the Project is subsequently cancelled.
Where filming is postponed by the Client:
Drone operations are entirely dependent upon safe weather conditions.
Steel City Drone Pilot shall have sole discretion to determine whether weather conditions are safe for flight.
If conditions are considered unsafe, filming may be postponed without liability.
This includes, but is not limited to:
Such postponement shall not constitute breach of contract.
13.1 All drone operations are undertaken in accordance with all applicable United Kingdom aviation legislation, Civil Aviation Authority ("CAA") requirements, operational authorisations and safety guidance in force at the time of the flight.
13.2 Steel City Drone Pilot reserves the absolute right to refuse, suspend or terminate any drone operation where, in the opinion of the remote pilot, the proposed flight would be unsafe, unlawful or otherwise inappropriate.
13.3 No guarantee is given that every requested aerial shot can be obtained. Flight paths may be altered or cancelled due to legal, operational or safety requirements.
13.4 Drone operations may be affected by, but are not limited to:
13.5 Steel City Drone Pilot accepts no liability where aerial filming cannot proceed due to circumstances beyond our reasonable control.
14.1 The safety of members of the public, personnel, property and aircraft shall take precedence over all filming objectives.
14.2 Steel City Drone Pilot reserves the right to modify, delay or cancel filming if continued operations would create an unacceptable safety risk.
14.3 The Client shall not instruct or encourage Steel City Drone Pilot to undertake any activity that would breach applicable legislation, CAA requirements or accepted aviation safety practices.
15.1 Any production timetable provided is an estimate only.
15.2 Editing, rendering and delivery times may vary depending upon:
15.3 Delivery dates are estimates and shall not constitute guaranteed deadlines unless expressly agreed in writing.
16.1 Unless otherwise stated within the quotation, one round of reasonable revisions is included.
16.2 Additional revisions shall be charged at our prevailing hourly or daily rate.
16.3 Revisions requested after final approval shall be treated as new work.
16.4 Changes to the agreed creative brief after editing has commenced may incur additional charges.
17.1 In accordance with the Copyright, Designs and Patents Act 1988, all copyright and all other intellectual property rights in every recording, photograph, video, audio recording, edit, graphic, animation, project file, working file and any other material created by Steel City Drone Pilot shall remain the exclusive property of Steel City Drone Pilot unless expressly assigned by written agreement signed by both parties.
17.2 Payment of an invoice does not transfer copyright ownership.
17.3 Copyright shall only transfer where an explicit written Copyright Assignment Agreement has been executed and any agreed assignment fee has been paid in full.
17.4 Unless expressly assigned in writing, Steel City Drone Pilot remains the legal owner of all intellectual property created during the Project.
18.1 Upon receipt of full payment, the Client is granted a non-exclusive, non-transferable, non-sublicensable licence to use the final Deliverables solely for the purposes agreed within the quotation.
18.2 Unless otherwise agreed in writing, the licence does not permit:
18.3 Any use outside the agreed licence requires prior written consent and may incur additional licensing fees.
18.4 The licence automatically terminates if any invoice relating to the Project remains unpaid.
19.1 RAW footage is not included within any quotation unless expressly stated.
19.2 All RAW footage remains the exclusive property of Steel City Drone Pilot.
19.3 Where RAW footage is supplied, copyright remains with Steel City Drone Pilot unless expressly assigned in writing.
19.4 Purchase of RAW footage grants only the licence specified within the quotation.
19.5 Steel City Drone Pilot is under no obligation to archive or retain RAW footage beyond the retention period specified in these Terms.
20.1 Project files remain the confidential intellectual property of Steel City Drone Pilot.
20.2 Project files include but are not limited to:
20.3 Project files shall not be supplied unless expressly agreed in writing.
21.1 Music licences remain subject to the terms of the original licensing provider.
21.2 The Client shall not use licensed music outside the delivered production unless permitted by the applicable licence.
21.3 Steel City Drone Pilot shall not be responsible for changes to third-party licensing terms after delivery.
22.1 Unless expressly authorised in writing, none of the Deliverables, RAW footage, still images, graphics or audio supplied by Steel City Drone Pilot may be:
22.2 Any such use constitutes copyright infringement and breach of these Terms and Conditions.
23.1 Steel City Drone Pilot retains the unrestricted right to display, publish and reproduce any commissioned work for:
23.2 This right shall continue indefinitely unless expressly waived by written confidentiality agreement executed before filming.
24.1 Steel City Drone Pilot shall treat confidential business information supplied by the Client as confidential.
24.2 Confidentiality shall not apply where disclosure is required by law or where information subsequently enters the public domain through no fault of Steel City Drone Pilot.
24.3 Any confidentiality obligations shall not restrict Steel City Drone Pilot from using non-confidential imagery for portfolio purposes unless expressly agreed otherwise in writing.
25.1 The Client warrants that it owns or has obtained all necessary rights, licences and permissions for any logos, photographs, music, graphics, trademarks, documents or other materials supplied to Steel City Drone Pilot.
25.2 The Client shall indemnify Steel City Drone Pilot against any claims arising from the use of materials supplied by the Client.
25.3 Steel City Drone Pilot reserves the right to refuse to use any material believed to infringe copyright, trademark or any other legal right.
26.1 The Client shall review all draft Deliverables promptly.
26.2 Unless otherwise agreed, approval or revision requests should be provided within fourteen (14) days of delivery.
26.3 If no response is received within thirty (30) days, the Deliverables shall be deemed accepted and the Project shall be considered complete.
26.4 Following acceptance, any further alterations shall be treated as additional work and charged at the prevailing hourly or daily rate.
27.1 Steel City Drone Pilot will use reasonable endeavours to retain project files and RAW footage for up to six (6) months following final delivery.
27.2 No guarantee is given that files will be retained beyond this period.
27.3 Clients requiring long-term storage should make separate arrangements before project completion.
27.4 Steel City Drone Pilot accepts no liability for the loss of archived files after the stated retention period.
28.1 Deliverables will normally be supplied electronically unless otherwise agreed.
28.2 Risk in any physical media transfers upon delivery.
28.3 The Client is responsible for downloading and securely backing up all delivered files.
28.4 Steel City Drone Pilot shall not be responsible for loss of files after delivery due to the Client's storage failure, accidental deletion or hardware failure.
29.1 Nothing within these Terms excludes or limits liability for:
29.2 Subject to Clause 29.1, Steel City Drone Pilot's total aggregate liability arising from any Project shall not exceed the total amount actually paid by the Client under the relevant quotation.
29.3 Steel City Drone Pilot shall not be liable for:
29.4 Steel City Drone Pilot shall not be responsible for technical failures of third-party websites, social media platforms, streaming services or hosting providers.
30.1 The Client agrees to indemnify and hold harmless Steel City Drone Pilot against any claims, losses, damages, legal costs or liabilities arising from:
31.1 Steel City Drone Pilot maintains appropriate public liability and commercial drone insurance appropriate to its operations.
31.2 Evidence of insurance may be provided upon reasonable request.
31.3 Insurance shall not extend to cover losses arising from the Client's own negligence or unlawful acts.
32.1 Personal information will be processed in accordance with applicable United Kingdom data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
32.2 Personal information will be used only for the purposes of providing services, administering bookings, invoicing, communicating with Clients and complying with legal obligations.
32.3 Personal information will not be sold to third parties.
32.4 Further information regarding data processing is contained within our Privacy Policy.
33.1 The content of this website is provided for general information only.
33.2 Whilst every reasonable effort is made to ensure accuracy, Steel City Drone Pilot gives no warranty that website content is free from error or omission.
33.3 All website content, including text, photographs, graphics, branding, logos and videos, remains the intellectual property of Steel City Drone Pilot unless otherwise stated.
33.4 No website content may be copied, reproduced, republished, distributed or commercially exploited without prior written permission.
Steel City Drone Pilot shall not be liable for failure or delay in performing its obligations where such failure results from events beyond reasonable control, including but not limited to:
35.1 Any complaint should be submitted in writing as soon as reasonably practicable.
35.2 Steel City Drone Pilot shall endeavour to investigate and respond within a reasonable time.
35.3 The parties agree to attempt to resolve disputes amicably before commencing legal proceedings.
Nothing within these Terms affects any statutory rights available to consumers under applicable United Kingdom law.
The Client may not assign, transfer or subcontract any rights arising under these Terms without the prior written consent of Steel City Drone Pilot.
Failure by Steel City Drone Pilot to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.
If any provision of these Terms is held to be unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with any accepted quotation, proposal or written agreement, constitute the entire agreement between Steel City Drone Pilot and the Client and supersede all previous discussions, negotiations and understandings relating to the Project.
Steel City Drone Pilot reserves the right to amend these Terms and Conditions at any time. The version published on our website at the date a booking is confirmed shall apply to that booking unless otherwise agreed in writing.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Steel City Drone Pilot
Email: steelcitydronepilot@gmail.com
Website: https://steelcitydronepilot.co.uk
By accepting a quotation, paying a booking fee, instructing Steel City Drone Pilot to commence work or otherwise engaging our services, the Client confirms that they have read, understood and agree to be bound by these Terms and Conditions in full.